Please be informed that one of our telecom provider in KSA Riyad 1 will be performing a maintenance From 15th Jan 2021 Friday at 12:00 AM KSA Time to 15th Jan 2021 at 03:00 AM KSA Time.
13th January 2021
No incidents reported
12th January 2021
π¦πͺ UAE Dubai 2Some calls are failing in UAE DUBAI 2
Our monitoring currently reports some calls with missing ringtone or IVR sound.
We are checking closely with our provider.
After escalating this issue to our telco provider, the issue has been resolved and our monitoring reports that all calls are working fine.
Thank you for your understanding