Live status

All Systems Operational

Status page for ZIWO's core services, including cloud telephony (voice calls), digital channels like WhatsApp, AI-powered virtual agents, and the analytics & API platform that powers your contact center.

Incident History

System status

May 2026 - Jul 2026

Operational

Affected

Maintenance

Functionalities

Calls and voice quality

Operational

Functionality includes: Inbound Calls - Outbound Calls - Call Quality - Call Routing - IVR (Interactive Voice Response) - Call Queues - Concurrent Calls - SIP Trunking - Call Recording - Voicebots

60 days ago 88.52% Today

Digital Channels & Messaging

Operational

Functionalities include: - WhatsApp Integration - SMS - Omnichannel Routing - Business Messaging

60 days ago 100.00% Today

Infrastructure & Reliability

Operational

Functionalities include: - Platform Latency - Service Availability - Database Performance

60 days ago 100.00% Today

Login and authentication

Operational

Controls the ability for users to login.

60 days ago 100.00% Today

Platform & Management

Operational

Functionalities include: - Agent Dashboard - Admin Dashboard - Real-time Analytics - Historical Reports - Quality Assurance (QA) - Call Barging (Listen/Whisper/Barge) - User Management - Zdial / dialpad functionalities