All systems are operational

ZIWO

Jorel

Operational

Web Callback

Operational

Zendesk

Operational

Zensell

Operational

Zoho

Operational

Freshdesk

Operational

Webhook

Operational

Console

Operational

Console Billing

Operational

Ziwo.io Official Portal

Operational

Voice Emotion Tracker

Operational

IoS Mobile App

Operational

Telecom infrastructure

Global SDWAN network

Operational

Voice billing system - Region Middle-east

Operational

Voice billing system - Region Europe

Operational

Voice billing system - Region India

Operational

SMS Billing Gateway

Operational

Voice providers

Operational

SMS providers

Operational

Whatsapp Providers

Operational

Telecom points of presence

🇸🇦 KSA Riyadh 4

Operational

🇦🇪 UAE Abu Dhabi 1

Operational

🇦🇪 UAE Dubai 1

Operational

🇦🇪 UAE Dubai 2

Operational

🇸🇦 KSA Riyadh 1

Operational

🇸🇦 KSA Riyadh 2

Operational

🇸🇦 KSA Riyadh 3

Operational

🇰🇼 KWT 1

Operational

🇴🇲 OMN 1

Operational

Past Incidents

16th January 2021

No incidents reported

15th January 2021

No incidents reported

14th January 2021

🇸🇦 KSA Riyadh 1 Maintenance in KSA Riyad 1

Please be informed that one of our telecom provider in KSA Riyad 1 will be performing a maintenance From 15th Jan 2021 Friday at 12:00 AM KSA Time to 15th Jan 2021 at 03:00 AM KSA Time.

13th January 2021

No incidents reported

12th January 2021

🇦🇪 UAE Dubai 2 Some calls are failing in UAE DUBAI 2

Our monitoring currently reports some calls with missing ringtone or IVR sound. We are checking closely with our provider.

After escalating this issue to our telco provider, the issue has been resolved and our monitoring reports that all calls are working fine. Thank you for your understanding

11th January 2021

No incidents reported

10th January 2021

No incidents reported

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