All systems are operational

Stickied Incidents

13th July 2021

πŸ‡ΈπŸ‡¦ KSA Riyadh 2 Some calls are failing in KSA DS1

Our monitoring currently reports calls failing in KSA DS1. Our provider is facing an outage and currently working to fix the issue.

  • The root cause of the issue was a fiber-related issue causing this outage of service. The provider teams worked for the restoration of the service.

    All calls are working now.

    Thank you for your understanding

  • Past Incidents

    12th June 2021

    No incidents reported

    11th June 2021

    No incidents reported

    10th June 2021

    No incidents reported

    9th June 2021

    No incidents reported

    8th June 2021

    No incidents reported

    7th June 2021

    πŸ‡¦πŸ‡ͺ UAE Dubai 2 Some calls are failing in UAE DUBAI 2

    Our monitoring currently reports incoming calls failing in UAE DUBAI 2 We have informed our provider with the issue and they are currentlly investigating it.

  • The root cause of the issue was due to a faulty configuration in the backend of our telco provider, it was detected by testing the platform by our telco team Once the faulty configurations was detected the issue was fixed. Our monitoring is back to normal, Thank you for your understanding

  • 6th June 2021

    No incidents reported

    Having an issue that is not reported above ?

    Tell us